All our courses are HRDC Claimable.
Empowering Growth Through Effective Learning and Development
At SMR HR Group, we’re passionate about developing employee competence. For nearly four decades, we’ve partnered with organizations to strengthen their workforce through engaging and impactful learning and development programs.
Our team of experts utilizes a variety of innovative tools and learner-centered methods to ensure an effective and enjoyable learning experience. With extensive experience and a proven track record, our trainers are dedicated to maximizing learning outcomes and delivering high-impact results.
We offer a range of programs, including Certification and Accreditation programs awarded by professional bodies in the United Kingdom, as well as SMR workshops designed to equip your employees with the skills and knowledge they need to excel.
We are committed to partnering with organizations seeking to unleash their human potential through continuous learning and development.
Explore the full list of training programs offered by SMR HR Group:
Train The Trainer
Chartered Institute of Personnel and Development (CIPD) UK, qualifications and courses help you build your career and enhance your professionalism. When you learn through the CIPD, you access research-led insights from the world’s leading Human Resource and Learning & Development experts, allowing you to challenge the status quo, inspire action and influence change.
- Boost your earning potential and career prospects.
- Choose a learning style suited to your lifestyle.
- Apply your learning at work straight away.
- Contribute to your organisation’s sustainable success.
On completion of this certification program, you will have the essential skills to become a competent trainer. When you have this certification, this enables your training programs to be claimable by HRDF-registered employers.
The program also empowers you to assess and address skill and competency gaps within the workplace, ensuring effective knowledge transfer, skill development, and behaviouralchanges among your participants through a structured learning methodology – with the right andragogy and pedagogy.
Course Objectives
Upon completion of this training, you will be able to:
- Identify the qualities of a competent trainer.
- Use adult learning principles to design and deliver training programs for various audience levels.
- Conduct a Training Needs Analysis (TNA) using specific tools to address customer needs and requirements within a set timeframe.
- Develop an effective Competency-Based Training (CBT) program, aligned with specific learning goals, objectives, time constraints, and available resources.
- Use appropriate assessment tools to evaluate trainee progress against industry or organizational competency standards.
- Lead a training session, applying various methodologies, within a given time frame.
Who Should Attend
This program is suitable for anyone who wishes to be a trainer, facilitator and learn the tools and techniques of training.
Program Modules
- Module 1 – Planning Adult Learning
- Module 2 – Conducting Training Needs Analysis
- Module 3 – Designing Competency-Based Training Programs
- Module 4 – Delivering Competency-Based Training
- Module 5 – Assessing Participant Competence
Accredited Training Professional – ATP (ILM, UK)
Here is an opportunity to learn the skills needed to engage learners, accelerate learning, increase learner retention, and deliver highly impactful training sessions. At this accredited training professional workshop from SMR Group, one of the world’s largest HRD training firms, you will learn strategies and techniques to make your training more effective. You will learn strategies on how to make training FUN, enthusiastic, learner-centered, experiential, and with ensured transfer of learning. The SMR accreditation associates you with a select group of exceptional trainers who are recognized locally and internationally for their high impact training methods. This workshop designed and developed by Tan Sri Dato’ Dr. R. Palan, the author of the highly regarded book, The Magic of Making Training Fun!!®, is designed to produce world-class trainers.
The Magic of Making Training Fun!!®
Effective training improves learning results with learners are engaged; they learn faster, retain the content much better and are enthusiastic about workplace application. Unfortunately, most of the training programmes today are passive, sedentary and uninspiring. You can change all of this by making your training active, lively and inspiring by incorporating fun tools and exponentially improve learning results. The fun tools will help stimulate their senses and engage them through increased attention, participation, and immediate workplace application. Learning objectives are achieved better when content is delivered with fun. When you make learning easy, fun and enjoyable, the results are exceptional. This workshop aims to develop your skills in the use of fun tools based on Palan’s 5I’s outlined in his book “The Magic of Making Training Fun!!®
Introduction Involvement Interaction Instruction Intensify retention High Impact Train-the-Trainer There is more to training than being able to “tell” or “inform” learners. Knowledge of the subject alone does not guarantee effective training. For delivering effective training sessions, content experts need to know the 5 P’s: Purpose of helping people learn Preparing to help people learn Presenting to help people learn Promoting the application of learning Participative approaches to help people learn
Over the years, we have developed customised solutions for customers. With years of experience and a deep understanding of business complexities, we specialise in creating and delivering tailored training that aligns with your organisation’s unique needs.
In training trainers, we offer a wide range of training solutions - we recognize that every business and organisation is different and may face challenges that require unique solutions. We have the expertise to support your organisation by researching and developing personalised training programs designed specifically for your goals.
Partnering with your organisation at any level, we creatively design and implement dynamic and impactful programs that drive results. Whether you're seeking in-house management courses or customised programmes, simply share your challenge, and we’ll provide the solution.
For example, we have had an organisation wanting to use games in their training with a technology twist and we had designed and developed a programme titled - Games Trainers Play -for them.
Competency & Performance
Chartered Institute of Personnel and Development (CIPD) UK, qualifications and courses help you build your career and enhance your professionalism. When you learn through the CIPD, you access research-led insights from the world’s leading Human Resource and Learning & Development experts, allowing you to challenge the status quo, inspire action and influence change.
- Boost your earning potential and career prospects.
- Choose a learning style suited to your lifestyle.
- Apply your learning at work straight away.
- Contribute to your organisation’s sustainable success.
Accredited Competency Professional (ACP) (ILM,UK).
The ILM Accredited Competency Professional (ACP) workshop is a comprehensive five-day training that enables you to design, develop and implement the competency framework within organizations. This workshop will help you gain the knowledge and skills to develop customized competency dictionaries for best-fit purposes in your organization.
Competency Management (Profile, Assess, Manage)
Implementing Competency Management in an organization may seem overwhelming and difficult. It doesn’t have to be. The knowledge of the fundamentals and guiding principles for successful application will make the implementation process simpler. There are several options and tools to manage competencies in a more effective and practical manner. This two-day workshop aims to equip practitioners with the tools and techniques required for successful implementation.
Driving Performance Through People
Driving Performance Through People is an intensive training workshop that aims to coach managers and heads of department on planning, tracking and measuring Performance. One of the key managerial and leadership tasks is to engage employees to remain focused on performance to ensure achieving organizational performance and productivity.
Over the years, we have developed customised solutions for customers. With years of experience and a deep understanding of business complexities, we specialise in creating and delivering tailored training that aligns with your organisation’s unique needs.
In working on competency and performance solutions, we offer a wide range of solutions - we recognize that every business and organisation is different and may face challenges that require unique solutions. We have the expertise to support your organisation by researching and developing personalised solutions designed specifically for your goals.
Partnering with your organisation at any level, we creatively design and implement dynamic and impactful programs that drive results. Whether you're seeking in-house management courses or customised programmes, simply share your challenge, and we’ll provide the solution.
For example, we have had an organisation wanting to train their managers using their uniqueperformance management system and understand their competency framework, we had our team design and develop a solution to address their need.
Leadership & Managerial Development
We work and/or partner with organisations on a needs basis such as the University of Cyberjaya, CEO Academy (SHRM), Columbia University etc to offer senior executive education. This involves connecting the organisation with our academic partners and working through the curriculum and the agreements. We are happy to send you further information on request
Workplace Coaching & Mentoring (ILM UK)
With organizations becoming more employee-driven and empowered employees seeking greater responsibilities, it is clear that the practice of coaching and mentoring is an essential function of every manager and team leader in the organization. This workshop aims to focus on the basic premise that every manager/supervisor/team leader should function as a coach. Coaching works at every level and in all organizational relationships. The goal of coaching and mentoring is to improve the performance of individuals, teams and ultimately the organization. Coaches are able to pose challenges to their coachees to raise their performance standards and become the best they can be. “Coaching is an activity designed to improve performance and coaching in the workplace must involve turning work situations into learning opportunities as this is increasingly seen as an important part of what it is to manage”. Sir John Whitmore
High Impact Presentation Skills
This course is for those who make numerous presentations requiring them to sell their ideas and influence. Hard work, good ideas, and information are important for success, but often we are also required to convince others to support or execute our ideas. Although there are many similarities between the two, business presentations are different from public speaking. In a business presentation, you have to influence your audience to ‘buy’ your ideas and take action. Experience shows that knowledge of the topic alone does not ensure that the audience gets our intent or is moved to action. Clear thinking and clear presentations are equally important in a good presentation. This practical module is designed to help learners improve their ability to make presentations that are creative, dynamic, and highly impactful – all of which will influence any audience to accept and implement the ideas introduced.
Negotiation and Influencing Skills
In life, you don’t get what you deserve; you get what you negotiate for!’ The word ‘negotiations’ can conjure up images of conflicts, confrontations, and ‘win-lose’ – all images that give the impression that negotiating is an intimidating process. However, if we think of negotiating as a meeting where people discuss issues, influence one another and iron out differences to arrive at a mutually acceptable solution, then the idea of negotiating is no longer intimidating. The process of dialogue and communication is a skill every manager should possess to achieve successful outcomes.
Over the years, we have developed customised solutions for customers. With years of experience and a deep understanding of business complexities, we specialise in creating and delivering tailored training that aligns with your organisation’s unique needs.
Leadership and management development can vary from organisation to organisation.Recently, we had a customer wanting to prepare their executives on the use of AI tools and we ran an organisation wide training programme to prepare the executives.
Whatever your needs maybe, simply share your challenge, and we’ll provide the solution.